(Last Updated: March 31, 2021)

Terms & Conditions

Terms & Conditions in short

By ordering any of our products, you agree to be bound by these terms & conditions.
By placing an order through the YogurtMedia Shop, you warrant that you are at least 18 years old or have parents’ permission to buy from us.
All personal information you provide us with or that we obtain will be handled by YogurtMedia as responsible for the personal information.
- By making a purchase, YogurtMedia will collect the following personal information:
  Full name
  Email
  Phone number
  Mailing Address
- This information may be stored for up to 42 months since the last usage or until requested removal.
- All credit card, bank and financial information are not recorded or stored on YogurtMedia. This is handled through Paypal.
Events outside YogurtMedia’s control shall be considered force majeure.
Preorders are required for reserving products ahead of release, and that payment in full is required prior to shipping out. Preorder cancellations have no penalties.
Digital Products are free to copy, distribute, and transform for non-commercial purposes only. Resale is strictly prohibited.
Digital Products are available for download on 3rd party sources. No files are stored on YogurtMedia unless otherwise stated.
The price applicable is that set at the date on which you place your order.
Shipping costs and payment fees are recognized before confirming the purchase.
Additional shipping charges may apply on large orders, international orders, or any irregular orders as determined by YogurtMedia.
Please note that local charges may occur.
YogurtMedia reserves the right to amend any information without prior notice.

This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.

By placing an order through the YogurtMedia Shop, you warrant that you are at least 18 years old (or have parents’ permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed through YogurtMedia for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.

Personal Information

All personal information you provide us with or that we obtain will be handled by YogurtMedia as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to YogurtMedia and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request YogurtMedia to delete or correct the information held about you.

By making a purchase, YogurtMedia will collect the following personal information:
Full name
Email
Phone number
Mailing Address

This information may be stored for up to 42 months since the last usage or until requested removal.
All credit card, bank and financial information are not recorded or stored on YogurtMedia. This is handled through Paypal.

By accepting the YogurtMedia Conditions, you agree to provide the above information.

Force Majeure

Events outside YogurtMedia’s control, which is not reasonably foreseeable, shall be considered force majeure, meaning that YogurtMedia is released from YogurtMedia’s obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.

Preorders

When placing orders on products that have not yet been released, you agree to provide YogurtMedia the necessary personal information, such as mailing and billing information. By placing a preorder, you commit to reserving a product ahead of release, and that payment in full will be fulfilled by invoice prior to the product being shipped out. A deposit may be required for reserving a product.

Should you decide to not pay the invoice, your preorder placement will be cancelled after final notification. If you wish to cancel your preorder, you may do so without any obligations or penalties, under the condition that you inform YogurtMedia of your preorder cancellation. Reservation deposits will be refunded in full.

Digital Products

When purchasing digital products including, but not exclusive to music, ebooks, image collections, and other downloadable products for sale in the YogurtMedia Shop, you are granted a non-exclusive right to copy, distribute, and transform digital works for personal and educational-use only. Resale and commercial-use is strictly prohibited.

Digital products are offered as a downloadable file through a web link displayed upon purchase either through a 3rd party file host or music distribution platform. No files are stored on YogurtMedia unless otherwise stated in the product description. If there are any issues downloading digital goods that have been purchase, please contact YogurtMedia for assistance.

Payment

All products remain YogurtMedia’s property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. Additional shipping charges may apply for large orders, international orders, or any irregular orders as determined by YogurtMedia. If you are under 18 years old you must have parents’ permission to buy from YogurtMedia.

All transfers conducted through YogurtMedia are handled and transacted through third-party dedicated gateways (PayPal) to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.

Local Taxes

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.

Cookies

YogurtMedia uses cookies according to the new Electronic Communications Act, which came into force on 25 July 2003. A cookie is a small text file stored on your computer that contains information that helps the website to identify and track the visitor. Cookies do no harm to your computer, consist only of text, can not contain viruses and occupies virtually no space on your hard drive. There are two types of cookies: “Session Cookies” and cookies that are saved permanently on your computer.

The first type of cookie commonly used is “Session Cookies”. During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A “Session Cookie” is never stored permanently on your computer and disappears when you close your browser. To use YogurtMedia without troubles you need to have cookies enabled.

The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. On YogurtMedia we use this type of cookie to keep track of your shopping cart and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to personal information.

Additional Information

YogurtMedia reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, YogurtMedia has the right to cancel the order and refund any amount paid in the best way. YogurtMedia shall also notify the customer of equivalent replacement products if available.

Return Policy

Our Return Policy in short

Contact YogurtMedia before returning any items.
Digital Products cannot be refunded or returned.
You can return the product within 30 days of delivery.
The product must be in new condition.
To avoid any Customs charges please clearly mark the package ‘RETURNED GOODS’.
Want to switch to another size of the same product? You can do that, just contact us.
Want to switch to another product? You can do that, just contact us.
If a package is unclaimed you might have to pay a handling fee.

Return Policy

Please contact YogurtMedia before returning any items.

It is appropriate that the consumer controls the delivery to verify that this is accurate and error free. At the complaint, the customer contacts YogurtMedia and gives information relevant and the reason for complaint.

Return Conditions

You can return the product within 30 days of delivery. The product must be in new condition. If the product is ruined or used the product shall not be refunded. Make sure to include contact information with the return and if possible, please provide us with a tracking number. YogurtMedia suggests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed.

YogurtMedia will make a refund of eligible returns. If you paid by invoice, we will need a bank account number to transfer the money back to. The easiest way is to e-mail it to us along with a brief description of your case.

Digital Products

All digital products, including but not exclusive to music, ebooks, images collections, and other downloadable products for sale in the YogurtMedia Shop cannot be returned. No refunds will be processed for digital goods.

Returning A Package

If a returned item is shipped international, please clearly mark the package ‘RETURNED GOODS’, to avoid any Customs charges. YogurtMedia is NOT responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer.

Want to switch to another size of the same product?

E-mail us, provide your customer information, and tell us you will send back the product and the size you wish to receive in exchange.

Want to switch to another product?

Return the product you have received and send us an e-mail telling us which product you want instead.

Transport Damage

If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.

Unclaimed Packages

For packages that are not cashed at your post office within 14 days, YogurtMedia reserves the right to charge you a handling fee to cover return shipping and freight companies’ administrative costs.